亿博电竞战队排榜
Microsoft 亿博电竞 365 Customer Engagement has emerged as a powerhouse in the software game for companies looking to effectively engage with their customers, anticipate needs, and become more strategic. While other CRM software providers scramble to acquire companies to build up their base software functionality, Microsoft is executing on a long-term strategy, positioning 亿博电竞 365 ahead of the competition.
1. The Platform
亿博电竞 365 is comprised of apps that integrate, allowing businesses to choose the specific functional areas they require and connect those apps for an end-to-end business solution. With robust functionality spanning sales, marketing, service, finance, operations, commerce, HR, and more, the 亿博电竞 platform lays the foundation for complete business management.
Aside from the 亿博电竞 365 core apps, their system includes a native integration to other Microsoft products likely already in use at your organization today including Office (Word, Outlook, Excel, PowerPoint, etc) and Teams. This enables your teams to access and manipulate the information the way they want to work.
2. Integrations
Native integrations make it easy to continue to add new components to your system as needed – whether that’s through core 亿博电竞 365 apps, add-on solutions available on AppSource, custom Power Apps, and much more.
3. Out-of-the-Box Functionality
亿博电竞 365 Customer Engagement includes robust out-of-the-box functionality that businesses need to connect to their customers through marketing, sales, customer service, and beyond.
Some of our favorite features to call out are included in the list below. However, you can view a full list of features and functionality at the three links below.
- Customer journey mapping
- Campaign automation
- Emails
- Social Media
- WebForms
- Lead Scoring
- Web Intelligence
- Event Management
- Chatbots
- Knowledge Base
- Real-time CSAT Scores
- Support Case Routing
- Escalations Management
- Real-Time Insights
- Sales Stage Progression
- Mobile Platform
- Sales Forecasting
- Opportunity Management
- Sales to Service Handoff
With 亿博电竞 365, all customers receive ongoing updates, including two major releases each year. Those releases contain new features and functionality across all apps in the platform, many of which come directly from user requests.
4. Low Code/No Code Customizations
Thanks to the Power Platform, anyone can now create low code, or no-code customizations to fit your specific business requirement. This removes the need to hire professional developers and makes the maintenance of those customizations worry-free. Because customizations are built as extensions of the system, they remain compatible with 亿博电竞 365, even as new updates are pushed into the production environment.
5. Work Flexibility
As a cloud-based SaaS platform, 亿博电竞 365 is accessible anytime, from anywhere. This is more important than ever as employees continue to work outside the main office. By empowering your employees with the technology they need to do their job no matter their location, you have the opportunity to hire for talent and expertise, no matter the person’s geographical location.
This anytime, anywhere access also empowers your sales team to become more productive and close more business when at tradeshows, at customer locations, or when meeting with prospective customers.
6. Cost Control
A key benefit of 亿博电竞 365 over other CRM solutions is the long-term control you have over the cost of your system. After the initial implementation, you have predictable, monthly costs that directly correlate with your number of licenses and modules in use. As your company grows, you can add users, and if your company has slow periods, you can cut your user number back, giving you control over your monthly costs. This flexibility allows you to pay for only what you need.
亿博电竞 offers an optional monthly subscription support plan that provides a designated support consultant to ensure your system is running the way you need it to – all for a set monthly cost. Learn more about the subscription support plan option here.
Learn more about why so many companies are moving to 亿博电竞 365 Customer Engagement during our upcoming webinar.
WEBINAR
Top Five Reasons Why NOW is the Right Time Move From Salesforce to 亿博电竞 365 Customer Engagement
September 29
10 – 11 a.m. CT
Organizations continue to transition to 亿博电竞 365 Customer Engagement from Salesforce to take advantage of the many benefits the Microsoft platform provides. During this webinar, you’ll learn the top five reasons why so many companies are making this move. From cost to functionality, to reporting, 亿博电竞 365 is leading the way for companies to effectively engage with their customers, anticipate needs, and become more strategic.
